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Cookies, Terms and Privacy Policy

Terms and Conditions

Age Concern Isle of Man is the trading name of Age Concern Isle of Man Limited, Manx registered charity no. 549, and company number 57165c registered in the Isle of Man.

Registered address 5 Station Road, Port Erin, Isle of Man IM9 6AR.

By using our website, you agree to be bound by these terms and conditions, with effect from your first access of the site. Please also read our privacy policy, which forms part of these terms and conditions. If you do not agree to these terms and conditions in their entirety you may not access or use this website. Age Concern Isle of Man reserves the right to change the terms and conditions from time to time. Any changes will be posted to this page so please check for updates.

Copyright in the materials is vested in Age Concern Isle of Man, its licensors or content suppliers. The contents of this site may not be reproduced in any form without prior permission.

Materials on this website are provided for general information purposes only, and we do not make any claim or warranty about their completeness, accuracy, suitability, performance or availability. Independent advice should be sought on financial, legal and medical matters.

We will try to keep our website as up-to-date and accurate as possible, but we cannot guarantee that the information provided will not include inaccuracies or errors, and we make no commitment to update the materials on this website.

Age Concern Isle of Man (and its group companies, officers, trustees, employees and agents) does not make any warranty or representation that the functions contained in the material in this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free from viruses or other malicious or harmful content.

Age Concern Isle of Man (and its group companies, officers, trustees, employees and agents) does not accept liability, and we expressly exclude liability to the maximum extent permitted by applicable law, for any damages whatsoever, including but not limited to, indirect or consequential damages, loss of profits, or any damages whatsoever arising out of, or in connection with the use or loss of use of this website.

You agree that you are solely responsible for your use of this site, and that your use of this site, and any reliance you place on the information provided, is entirely at your own risk.

Our website may contain links to other websites, which are provided solely as a convenience to you. Age Concern Isle of Man will not be responsible or liable for your use of other websites, even if you access them from this website, and if you choose to visit such a website you do so entirely at your own risk. We encourage you to read the policies on other websites you visit.

Any person wanting to create a link to this website, or to request that a link be made to them, must contact us for permission in advance.

You agree to use this website only for lawful purposes, and not to infringe the rights of, restrict, or inhibit the use and enjoyment of this website by any third party.

If you provide us with personal information about a third party, you confirm that they have appointed you to act for them, that you have authority to consent to the collection and processing of their sensitive personal data, and that you have given them all necessary information in relation to Age Concern Isle of Man collection and processing of their personal information.

You fully indemnify Age Concern Isle of Man (and its group companies, officers, trustees, employees and agents) for any legal fees, loss or damages suffered as a result of breach by you of these terms and conditions, or your violation of the rights of any third party or any other matter in connection with your use of this website.

These Terms and Conditions, your use of this website, and any disputes arising out of your use, are governed by the Law of Isle of Man.

Privacy policy

For the purpose of The Isle of Man Data Protection Act 2002, Age Concern Isle of Man is the Data Controller for any personal data you provide.

We respect your privacy, and take care to protect the security of any personal data you provide to us.

Information we may collect

When you interact with Age Concern, we may collect information that you give to us such as your name, address, email address, telephone number or financial information.

When you visit our website we sometimes use cookies and collect information about your visit. For more details, please see the cookie section below.

We use a third party service, Google Analytics, to collect information such as the number of visitors to the various parts of the site, to help us improve our communication. This information is processed in a way that does not identify anyone.

What your information is used for
We use the personal data you have provided to administer the product or service you have requested of us, to provide you with information, to keep in contact with you and update you about our activities, events, and marketing if you have given your consent for us to do so, and to understand your interaction with us.

Keeping in touch
We will ask if you would like us to keep in touch with you about our activities, events and marketing. We will only send you marketing information from our charity if we have your prior consent. This information will only come from Age Concern Isle of Man. You can unsubscribe from our mailing list at any time by contacting us at info@ageconcern.im, or by writing to Data Controller, Age Concern Isle of Man, 19, Drinkwater Street, Douglas, IM9 1AY.

Disclosure of your information
We will never sell your personal information and nor will we share it with third parties for marketing purposes.

We may share your information with a trusted third party service provider to process information on our behalf. When we use third party service providers we only disclose the information that is necessary to deliver the service, and require them to keep your information secure and not to use it for any other purpose.

When you use our secure online donation facility, your donation is processed by a third party payment processor, Paypal, which specialises in secure online payment processing using data encryption.

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside Europe, for example if any of our servers are located in a country outside Europe. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are consenting to this transfer, storing or processing.
By giving information to us, you consent that we may transfer your data within the Age Concern Isle of Man’s group of companies, and that it may be transferred to a third party in the event of an reorganisation or merger of Age Concern Isle of Man.

Under 18
If you are aged under 18, please get your parent or guardian’s consent before you provide us with any personal information. You are not allowed to provide us with any personal information if you do not have this permission.

Our website may contain links to other websites. This privacy policy only applies to this website. Age Concern Isle of Man will not be responsible or liable for your use of other websites, even if you access them from this website. We encourage you to read the policies on other websites you visit.



Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies to track user activity on the site and to enable various types of functionality. We collect this information in a way which does not identify anyone. We will not associate any data gathered from this site with any personally identifying information from any source.

The site relies on some third party services and the list below may become out of date if those services alter the cookies they use.

Please note that all of these cookies exist to enable functionality on the website and not for advertising purposes. If you do not wish these cookies to be tracked you can disable them in your browser (the Help function within your browser should tell you how), but this may negatively affect your experience on the site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Use of cookies
There are two types of cookie you may encounter when using this website:

  • First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site. 
  • Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them. 


Cookies: Google Analytics

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Purpose:  These cookies are used to collect information about how visitors use our site, which. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

More information: An overview of privacy at Google